Return Policy

All sales are final. No refunds or exchanges.

Using this Site

Please use a standards-compliant web browser such as Firefox 4.0 or Safari 4.0.

Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, images, and software, is property of HadesNYC LLC. and is protected by United States and international copyright laws. All trademarks included on this site are the property of HadesNYC LLC. unless otherwise noted. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with HadesNYC.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission from HERMAN LAW MANHATTAN.

Secure Processing

HadesNYC.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy

HadesNYC.com respects our customer’s account information as private and confidential information and will not share it with any outside organizations or individuals unless we have a good faith belief that disclosure of such information is necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request. Your information is secured and encrypted with the Secure Socket Layer Software.

Shipping

Full credit card billing address must match the full address of the shipping. We cannot accept orders addressed to P.O. boxes, APO/FPO/DPO addresses.

Please allow 1 business day for standard order processing and verification, and (an additional 3 business days for Ground or 2 business days for 2-Day Air) for delivery. We are not responsible for any lost, stole, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

We do not offer Sunday delivery. Please note that we only ship out Monday through Friday, with the exception of US holidays.

Shipping is calculated based on the weight and distance from our facility.
Shipping to the U.S.A.

Shipped via either USPS Ground or 2nd-Day Air.

Shipping to Canada

Shipped via either USPS International Priority or USPS International Economy.

All Canadian customers will be responsible for paying any import duties and any additional fees or taxes once a shipment reaches Canada. Additional customs clearance charges must be paid by the customer.

Please check periodically for any updates regarding our shipping policies.

Purchase For Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Order Pick-Up Information

HadesNYC
Embroidme 5 E 33rd St. New York, NY 10016
*Paid Orders Only
E-mail : info@hadesnyc.com

Order Support: info@hadesnyc.com